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HONK IF YOU'RE GAY :-)
We received our first 1-star review in eight years. We have decided to keep it.
Most businesses, on receiving a 1-star review, apologise. They thank the reviewer for their valuable feedback. They invite them to continue the conversation offline, which is corporate for "please stop."
We are not going to do that.
Three weeks before our 8th birthday, a man called W P left us 1 star. Local Guide. 22 reviews. 0 photos. His complaint, in full, is that Charlie Sandstrom was driving while looking at his phone, that W P "had to toot my horn so didn;t cause a head on then toots back," and that this generation "have zero skills."
Note what is missing. A suburb. A property. A price. A single fact about real estate, the thing we have actually done for eight years. Our first official black mark is a road incident, narrated by a stranger, about a colleague's driving, filed against a business that sells and leases apartments.
We read it. We weighed our options. We replied. Then we framed it.
We are eight years old in July. In that time we have sold a great deal of property and, apparently, tooted at least one person in Kangaroo Point. We regret none of it, least of all the horn.
If you pass Charlie on the road, give him a wide berth and a warm honk. He will return it. He always does.
Happy Pride Month. Honk accordingly. We love you :-)
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