Testimonials

The quality of service and care we experienced with Ethel & Florence was second to none! Adele was our property manager and she was an absolute pleasure to work with. She was super responsive with all our correspondence and was more than happy to take the time to answer any questions or concerns we had. Adele effectively communicated throughout the whole process from the start of tenancy to the end of our lease which made it such a breeze, especially being my first time in a rental property. If there were any repairs etc to be taken care of, they were dealt with such ease and efficiency. Adele was super friendly, professional and personalised in her approach which made it such an enjoyable experience and was also very accommodating to our personal requirements.

Adele and the team at Ethel & Florence are second to none! Adele has absolutely blown me away with her 7-star service, professionalism and incredible work ethic. Something not seen very often these days when it comes to real estate. Keep up the great work Adele, your business continues to go from strength to strength and you should be incredibly proud of your achievements. A stellar Estate Agent and one that I have no hesitation in recommending!

Adele's personal attention, eye for detail, extensive knowledge and honest approach are rare qualities today (especially in one person). Adele has been managing our property for over three years and some of that time has been during the dark days at the start of the pandemic; she dealt with the tenant’s issues and supported them while also ensuring we were protected. She has represented us successfully with insurance claims and with body corporate matters. We have used other property managers previously and every one of them has caused us more grief than had we managed the property ourselves. We love Adele's work and her team!

My husband and I were in the process of moving to Brisbane from the UK. When what was becoming increasingly complex and frustrating transition we got in touch with Adele from Ethel & Florence - she was incredible! I would not hesitate to recommend Ethel & Florence, Adele is extremely helpful and accommodating and went above and beyond to make the move as smooth as possible. These are not your average estate agents, they really do go the extra mile. We have obviously dealt with Ethel & Florence as tenants but seeing how thorough and quick to communicate they are, they would be my go to if I were renting out my own property. Thanks Ethel & Florence for the 5 star service!

Adele & the team are quite possibly the best run outfit in any service industry let alone real estate. Proactive, professional, personable and pain-free makers. I would recommend them to anyone looking for a no BS, honest and knowledgeable service when it comes to your home/asset or finding property. Name another service in your life that you actually look forward to hearing from? Doesn't exist!

Anthony was an absolute legend as a property manager. The team made it super easy to move in, was always contactable and jumped on maintenance requests when contacted and eventually when I moved out they were super helpful and the process was streamlined. Can’t fault the team and customer service. Cheers.

Adele is a superstar. Her honesty and professionalism blended to provide us with a completely transparent process from offer to sale. We can’t recommend her highly enough. Unfortunately, there is no option for 6 stars!

I’ve had recent interactions with both Adele and Anthony from Ethel & Florence who both went above and beyond to help me, and both in situations where there was no need or benefit to themselves. Som e of the best service I’ve received in a long time, highly recommend!